To all the staff at the Avenue Care home
I just wanted to thank you all for looking after our mum. The care and attention you gave her during her stay with you was fantastic!
During her last week we got to know some of the carers well and it was really heartening for our family to see your team help mum and us deal with her last moments with sensitivity, compassion and professionalism. Mum passes away in a dignified way with her family around her.
Thank you for everything you did for her.
The Home Manager, Adrianna Mosur, is a Registered Nurse so our dementia care is of the highest possible standard as well as all our staff being trained in specific dementia care. We have created at the Avenue an environment specifically for people with dementia as well as concentrating on creating purposeful and meaningful activities to keep life interesting and fun. We know that each person is an individual, and every single person living with a dementia is unique so we ensure their care is personalised.
By creating the right environment, we aim to minimise anxiety and promote overall health and well being to each of our residents. The Avenue is designed to enhance our residents’ quality of life by providing features to maximise independence, as well as creating a safe, stimulating and restful sanctuary with outstanding facilities.
The Avenue was designed to offer the most supportive environment possible for people experiencing dementia. All our staff have been trained to recognise and deal sensitively with the wishes of the person with dementia, from the nursing staff, house keeping staff to the catering staff of the home – every staff member.
The open-plan design of the Avenue aims to maximise independence and orientation, and reduce dependence on memory.